Legal notice

Notation Based on Specific Trade Law

Distributor Co., Ltd Ball Park dot com
Operation Director Yamauchi Yasunobu
Address 〒880-0841
4353-5 Shimoyabuko, Yoshimura-cho, Miyazaki City, Miyazaki Prefecture
Phone Number 0985-83-3186
FAX Number 0985-83-3187
Email Address
Qualification / License 【Secondhand Dealer Permit Number】Miyazaki Prefecture Public Safety Commission No. 951010014031 No.
Extra fees
  • 【 Shipping 】
    Hokkaido and Okinawa 1,000 yen
    Kyushu(excluding Okinawa) 500 yen
    Other prefectures 700 yen
    (Free shipping with purchases of 10,000 yen or more)
    (For some items such as pitching machines and ground equipment, shipping charges will be calculated based on the destination and weight. Please contact us for details)

※Additional shipping charges will not apply to certain islands and some areas.
※ We do not ship overseas.

  • ※About Kuroneko Yamato Mail Service
    We can ship up to 10 5cm and 8cm mini bats and 2 leather gloves by mail. The price is a flat rate of 200 yen nationwide. However, you cannot specify the arrival date and time. Please contact us when you place your order if you wish to have it shipped.

  • 【Bank Transfer Fee] 
    Depends on the regulations of each financial institution

  • 【Cash on Delivery Fee]
    Nationwide flat rate regardless of purchase amount: 380 yen (tax included) per delivery address

    Carrier: Kuroneko Yamato

Ordering Procedure
  • 【Internet】
  • Add items you wish to purchase to your cart then proceed to pay. If you are a registered member, please log in.
  • If you are not a registered member or do not wish to become a member, you can still make purchases (PC site only). In this case, please enter your information where it is necessary.
  • 【FAX】
    You can also order by faxing an order form.

  • 【Phone】
    Only products other than souvenirs and custom-made products can be ordered by phone.
Payment Methods
  • [Bank Transfer】

    Mizuho Bank Miyazaki Branch
    Ordinary (普通) 1774052
    Account name Ltd.

    PayPay Bank Head Office Sales Dept.
    Ordinary (普通) 1493715
    Account name Ltd.

    Miyazaki Bank, Jingu Branch
    Ordinary (普通) 12184
    Account name Ltd.

    ※ Please note that bank transfer fees are the responsibility of the customer.

  • 【Cash on Delivery】

    Delivery Service Provider: Yamato Transport Co.

    Payment can be made in cash, by credit card, or by electronic money, etc.

  • 【Credit Card】

    Single payment, bonus lump-sum payment, installment payment, revolving payment
    ・American Express
    ・Diners Club International
    Lump-sum bonus payments are not available for VISA and MasterCard cards issued overseas.
    Some payment methods are not available for certain cards.

  • 【Convenience Store】

    ・Seven Eleven
    ・Family Mart
    ・Seico Mart
    ・Circle K
    ・Daily Yamasaki

    Payment is by cash only.

  • 【ATM】

    ・Yucho Bank
    ・Bank of Tokyo-Mitsubishi UFJ
    ・Mizuho Bank
    ・Sumitomo Mitsui Banking Corporation
    ・Resona Bank

    ※ Payments can be made at other ATMs that have a pay-as-you-go mark.
    ※ Payments cannot be made at ATMs located in convenience stores.

  • 【Online Banking】

    ・Bank of Tokyo・Mitsubishi UFJ
    ・Sumitomo Mitsui Banking
    ・PayPay Bank
    ・Rakuten Bank
    ・Jibun Bank and others
  • [Bank Transfers]
    Payment must be made within 7 days of order placement.

  • 【Cash on Delivery】
    Please pay upon arrival of goods.

  • [Credit Card]

    Please pay immediately after placing your order.

  • 【Convenience Store・ATM・Online Banking】

    Please pay within 15 days after placing the order.
Shipping Policy
  • [Estimated Delivery】

    In-stock items・・・・・ within 2 business days excluding holidays (shown on calendar)
    Order memorabilia・・・・・ within 7 to 21 days after ordering
    Order bats・・・・・ within 30-60 days after ordering
    Order gloves・・・・・Varies depending on the time of year
    Pitching machine items・・・・・ within 15 days of ordering

    ※ We will notify you if the delivery date has changed.
    ※ With the exception of cash on delivery payments, items will be shipped after payment is confirmed.
    ※ Some items may take several days to ship due to product availability, payment confirmation, etc. In such cases, we will contact you by e-mail or phone.
    Please note that the arrival of the product may be delayed due to weather, road conditions, delivery areas, etc.
Return / Exchange Policy
  • 【Returns and Exchanges]
    Please note that we do not accept returns due to customer convenience.
    ● In the case of an exchange, please contact us within 7 days and return it within 10 days after the product arrives.
    We apologize for the inconvenience, but the customer will be responsible for the shipping fee.
    Please note that we cannot accept returns or exchanges for products that fall under the following categories.
    ● Products that have been used at least once
    ● Products that have been customized for the customer's use
    ● Products that have been soiled or damaged due to the customer
    ● Products that have passed 11 days or more after the product has arrived
    ● Slight color difference between the image on the website and the actual product
    ● Sale items / limited items
    ※ Please be sure to properly pack the product in a bag before returning

  • [Product received is different from product that was ordered】

    Please contact us within 7 days after the product arrives.
    A replacement product will be sent after the customer returns the product.
    We will bear the shipping costs for returning and reshipping the product.

  • [Delivered product is damaged or soiled】

    Please contact us within 7 days after receiving the item.
    Please refrain from using the product after it has been opened in order for the delivery company to verify the damage or stain.

  • [Defective products】
    We will repair, exchange, or return the product free of charge. (Shipping cost will be paid by our company)
    Please note that in the event of a disagreement between the customer and the manufacturer regarding the presence or absence of defects in the product, the decision will be made at the discretion of our company.

  • 【Return Address】
    Co., Ltd Ball Park dot com
    4353-5 Shimoyabuko, Yoshimura-cho, Miyazaki City, Miyazaki Prefecture
    TEL 0985-83-3186 (IP phone: 050-3376-3700)