USERVOICEcustomer's voice

customer's voice

Purchase over 10,000 yen

free shipping!

(Excluding some products)

Click here for questions and inquiries regarding products

TEL0985-83-3186

business hours10:00-20:00[Closed Wednesdays]

FAX 0985-83-3187

Please use the order form for each product

Shipping charge

Hokkaido, Okinawa JPY1,000.
Kyushu (excluded Okinawa) JPY500.
Prefectures (except the above) JPY700.
FREE shipping charge over JPY10,000. !
*Please note that this does not apply to overseas shipments. We will inform you of the billed amount including shipping costs after you place an order.
For some articles such as a pitching machines and the grand equipment, we will calculate the shipping cost for the destination and weight. Please contact us for more information.

※No additional shipping charge for remote islands and some areas.

■Overseas shipping
*Shipping by EMS (International Express Mail Service)
Customs duties may apply additionally. In that case, you will be responsible for the cost. Please pay directly to the shipping company or to customs. Please refer to the customs office in your destination for details as the regulations may differ depending on the shipping destination country.

■Bank transfer fee

It depends on the rules of each financial institution.

■Cash on delivery fee

Nationwide flat rate: JPY380. for each delivery.
Carrier: Yamato Transport Co.,Ltd. (Kuroneko Yamato)

Shipping and Delivery time

Carrier : Yamato Transport Co.,Ltd. (Kuroneko Yamato)
〈 foreign countries 〉 Japan Post EMS - (International Express Mail Service)

Delivery date

Products	Within 7 days of the order.
Souvenirs	Within 7-21 days of the order
Order bat	Within 21 - 40 days of the order
Order glove	Within 60 days of the order
Pitching machine	Within 21 days of the order

※If the delivery date changes, we will inform it individually.
※The orders placed after 4pm on Tuesday will be accepted on Thursday.
※When you choose the bank transfer as your payment method, shipment will be made after confirmation of payment.
※Please note that delivery may be delayed due to weather conditions, road conditions, delivery areas and other factors, thank you for your understanding beforehand.

Payment method

C.O.D.

[Supplier]

Yamato Transport - courier service collect

[Remarks]

When the product is delivered, you can pay for total sum (price, shipping and C.O.D. fee) in cash, credit card, or electronic money in exchange for the product. You can choose any of them at the time of payment.

[collect on delivery fee]

Regardless of purchased amount, it will be flat rate of JPY380.

[Payment method]

Cash, Credit card, Debit card, Electronic money

※Depending on the credit card company, up to 24 installments are possible.

[Credit card company]

VISA, Master, JCB, American Express, Diners, UFJ, NICOS, UC, Credit Saison, AEON, DC, Tokyu.

[Electronic money]

Nanaco, Edy, WAON

※The Yamato Transport delivery staff will settle your card at the time of delivery of the goods.
※Since the card payment is made at the time of delivery using a portable terminal, the anxiety of the card information leakage on the Internet can dissolve and provides peace of mind.
※The C.O.D. is not available for pitching machines or grand maintenance supplies.
※Please note that there are some areas where the service is not available. Thank you for your understanding beforehand.